![]() Update (): macOS 10.15.6 has a new version of Mail. Update (): macOS 10.15.5 has the same version of Mail as macOS 10.15.4, which did not include any further fixes, as far as I know. Update (): macOS 10.15.3 fixes one of the bugs but not the others. My guess is that it’s an issue with certain of the iCloud servers. At first, we thought this was a Catalina issue, but it also seems to be happening with High Sierra now. Update (): I’ve received four reports that messages moved to an iCloud mailbox (that were not originally in that iCloud account) simply disappear instead of showing up there. There’s some evidence that the moving messages issue is related to Microsoft Exchange accounts.Ī doctor friend of mine lost about 20.000 emails when he upgraded to iOS 13. It’s “trivial to reproduce” and lost 160,000 out of 200,000 messages in a test. Update (): Commenter Shiner says that the lost messages from “updating Mail’s data store” happens for local mailboxes every time Mail’s database is rebuilt, not just when migrating from Mojave, and reported this to Apple in August. Update (): See also: Howard Oakley, TidBITS, Hacker News. In order to actually restore them, you have to make copies of the messages that might have already been deleted. I also think that the advice to restore the whole Mac to Mojave makes no sense because as soon as you launch Mail it’s going to delete all the messages that were deleted on the server. ![]() Since they import as new, local mailboxes, this shouldn’t affect messages that are on the server. You can use Time Machine to get at previous versions of the folders in Mail’s data store, and then use the File ‣ Import Mailboxes… command to selectively import them into Catalina Mail. This didn’t make sense to me, and I’ve verified that it’s not the case. Of course, it’s good to make backups anyway.Īpple advisors are apparently telling customers that if Mail data gets lost on Catalina, it can’t be recovered from a Time Machine backup that was made using Mojave. There is no straightforward way to merge restored data in with messages received since the last backup, and also with the live data on the server.
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